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İade Politikası

Last updated: 02.10.2026


1. General Policy


Codex4Less (codex4less.com) provides digital, real-time and instantly delivered API gateway infrastructure services. Balance top-ups, API credits and activation codes are digital products that are supplied and made ready for use immediately upon successful payment. Pursuant to the applicable digital consumer regulations, products and services performed and delivered online on an instant basis are exempt from the standard right of withdrawal.


Because these services are delivered instantly, **all sales are final**. When access, API keys or balance are delivered without a technical fault and the infrastructure is operational, Codex4Less reserves the right to refuse refund requests.


This policy applies to all balance top-up transactions, digital credit packages loaded with activation codes and all credits added to your account.


2. Balance Top-Ups and Refunds


Codex4Less does not operate on a subscription basis; it runs on a prepaid balance (credit) model:


  • The balance loaded to your account is **non-refundable** after crediting.
  • The balance does not create a refund right after being credited to the account, even if unused.
  • The balance cannot be exported, transferred or withdrawn as cash.
  • Your balance can be used indefinitely; it is deducted on a token basis as usage occurs.

    • 3. Successful Delivery and Refund Denial


    A digital product or service is deemed **successfully delivered** when balance is loaded to your account, your API keys become accessible in your dashboards, or an activation code is applied to your account.


  • **Functional Delivery:** If the API gateway, the platform infrastructure and the purchased balance are delivered and operate correctly without a platform-sourced fault, Codex4Less reserves the right to refuse any refund request.
  • **Discretion:** Refunds are not an automatic right. The evaluation of refund requests is subject to the **sole discretion of Codex4Less management**, verified with internal uptime monitoring and server logs.
  • **Unused Balance / Zero Usage:** The fact that no API request has been sent from your account or that the balance has remained untouched does not create a refund right once access has been granted.

    • 4. Cases Never Eligible for Refund


    Refund requests are not accepted under any circumstances in the following conditions:


  • **Delivered and Functional Service:** All orders in which API access or balance was delivered and the gateway operated without downtime verified across our systems.
  • **Loaded Activation Codes:** Activation codes and digital licenses that have been applied, displayed or activated on the account.
  • **User-Sourced Integration Issues:** Incompatibilities, errors or network configuration problems arising from the user's own application, codebase or third-party libraries.
  • **Change of Mind / No Longer Needed:** Project cancellation, changing technical requirements or requests made accidentally after a balance top-up.
  • **Terms of Use Violations:** Accounts terminated, restricted or suspended for rate-limit abuse, unauthorized sharing, automated scraping or violation of the Terms of Use.
  • **Promotional or Discounted Transactions:** Top-ups made with special discount codes, promotional rates or special event campaigns.

    • 5. Limited Discretionary Exceptions


    Codex4Less management may review an account for an exceptional refund or service credit only under the following verified technical conditions:


  • **Undelivered Service:** A technical fault in Codex4Less's billing or provisioning pipeline prevented your account from receiving the purchased balance/code.
  • **Extended Platform Outage:** Codex4Less's primary API infrastructure experienced a continuous outage exceeding 24 hours, without prior announcement, verified directly with internal server logs and platform status metrics.
  • **Duplicate Transaction:** Verified technical errors during payment resulted in multiple duplicate charges for the same order.

    • The authority to decide whether an exception applies rests entirely with Codex4Less management.


    6. Submitting an Exception Request


    If you believe you fall under the limited technical exceptions in Section 5, you must submit your request **within 48 hours** of detecting the problem:


    1. Send an email to [email protected].

    2. Write the subject line in the following format: `Exception Request — [Your Username]`.

    3. Include the following information:

  • Your registered account email address and username
  • The purchase date and the top-up amount
  • The payment transaction ID (Waffo Pancake transaction ID) or invoice reference
  • A technical description and error logs demonstrating the platform-sourced fault

    • Requests are evaluated against internal logs within 3-5 business days. Decisions given by Codex4Less management are final.


    7. Payment Provider Transactions


    If a refund is exceptionally approved by Codex4Less management:


  • Refunds are made **only to the original payment method** through the Waffo Pancake infrastructure.
  • Processor fees, gateway outages or currency differences may be deducted from the refund amount to the extent processor conditions allow.
  • After approval, the amount is typically reflected in your account within 5-10 business days, depending on your bank's reconciliation cycles.

    • 8. Contact


    For questions about our refund and service policies:


  • **Email:** [email protected]
  • **Web:** codex4less.com
  • **Brand:** Codex4Less